Case Studies

forbes


T-Mobile: Using Social Media to Improve Customer Loyalty
(September 2014)
Services Provided: Original research, including interviews; writing, editing, production
Technologies: Analytics, in-memory computing, real-time business processes

Custom Project Description: The client needed a case study on how organizations can better leverage social media, using these tools to help customers, not to deliver advertising messages. Hint: It requires a whole new way of thinking about customers.

The Result: Triangle, in collaboration with Forbes Insights, created a case study based on original research and interviews with company executives, as well as leading academics, consultants and authors, that discusses the challenges, benefits and lessons T-Mobile learned.

 

 

forbes Publiacqua: Ancient Civilization Opts for Modern Water Services
(September 2014)
Services Provided: Original research, including interviews; writing, editing, production
Technologies: Analytics, in-memory computing, real-time business processes

Custom Project Description: The client needed a case study on how utilities are deploying analytics solutions to gain deep insights into consumption patterns, operations and the health of facilities. Using data analytics and its ERP-based infrastructure helps Publiacqua better manage its workforce, deliver near instantaneous business insights and improve its customer service.

The Result: Triangle, in collaboration with Forbes Insights, created a case study based on original research and interviews with company executives, as well as leading academics, consultants and authors, that discusses the challenges, benefits and lessons Publiacqua learned.

 

 


forbes

State of Indiana: Analytics Paves the Way for Better Government (September 2014)
Services Provided: Original research, including interviews; writing, editing, production
Technologies: Analytics, in-memory computing, real-time business processes

Custom Project Description: The client needed a case study on how the public sector can determine the best ways to allocate resources, deliver services to citizens and build budgets that reflect elected leaders’ and citizens’ priorities.

The Result: Triangle, in collaboration with Forbes Insights, created a case study based on original research and interviews with company executives, as well as leading academics, consultants and authors, that discusses the challenges, benefits and lessons the State of Indiana learned.

 

 


forbes
Mercedes-AMG: A Showcase for Real-Time Business Decisions (August 2014)
Services Provided: Original research, including interviews; writing, editing, production
Technology: Analytics, in-memory computing, real-time business processes

Custom Project Description: The client needed a case study on how organizations can use analytics, in-memory computing and real-time data to improve everything from back-office systems to product development and manufacturing.

 The Result: Triangle, in collaboration with Forbes Insights, created a case study based on original research and interviews with company executives, as well as leading academics, consultants and authors, that discusses the challenges, benefits and lessons Mercedes-AMG learned.

 

 


bloomberg
Norwegian Cruise Line Sets Its Course for Real-Time Insights(August 2014)
Services Provided: Original research, including interviews; writing, editing, production
Technology: Analytics, in-memory computing, real-time business processes

Custom Project Description: The client needed a case study on how travel and hospitality organizations can adopt predictive analytics and real-time business capabilities to improve the guest experience and ensure operational efficiencies.

The Result: Triangle, in collaboration with Bloomberg Businessweek Research Services, created a case study based on original research and interviews with company executives, as well as leading academics, consultants and authors, that discusses the challenges, benefits and lessons Norwegian Cruise Line learned.

 

 

Interested in learning more about our portfolio or have a specific custom content project? Contact Paul Pinella at: ppinella@triangle-publishing.com